Having been founded in 2017, we’re the fastest-growing eyewear company in the Middle East. We have a clear mission here, and that is to provide access to quality eyewear at unmatched value by creating and curating the right designs for the region. We believe that everyone should be able to express themselves authentically and confidently—and we’re on the way to making that happen!
Fast forward to today and we have a retail footprint of 100 stores across 5 countries (KSA, UAE, Bahrain, Kuwait and Oman) as well as already becoming the largest online eyewear retailer in our space. It’s been a phenomenal journey so far, with more than 650 employees who embody our core values of Integrity, Ownership, Boldness and Optimism, it’s what has allowed us to scale at this pace and culminated in us being a certified ‘Great Place to Work 2023’ across all of our offices.
Our people are our strength, and we have a team of diverse (49% female, 31+ different nationalities), smart thinkers who are encouraged to think creatively and empowered to turn their ideas into actions. To support this growth, we are looking for intelligent, ambitious, and confident individuals that can bring fresh and innovative thinking to eyewa and play a part in driving the company forward on its truly exciting journey.
We are currently recruiting for an ERP Intern to be based in our UAE office as part of the growth of the team!
Responsibilities:
- Provide first line support to user queries
- Guide the users through the resolution of problems related to the application in an effective manner.
- Analyze the nature of request, categorize it and diagnose the reported problems.
- Document and update the user manuals with steps involved in user interactions and the established procedures.
- Reproduce technical problems experienced by users in lower environments
- Inform, advise and instruct users to solve the queries
- Transfer problems that cannot be immediately resolved to the L2 teams
Requirements
- Bachelor’s degree in Computer Science, Software Engineering or a relevant field
- Exposure to current languages such as SQL, VB/VB.NET, C++/C#, ASP/ASP.NET.
- Excellent problem solving and analytical skills
- Excellent oral and written communication skills
If you are successful, what we can offer is a high learning environment, no day is the same, challenges keep coming with the ability to grow and develop your personal skill set working alongside some of the most talented people in the industry. Having been certified Great Place to Work, we feel we also have a special culture and environment that we have managed to retain even though we have scaled at a frenetic pace. Our mission is clear, we want to help people and do it the right way by building a healthy, sustainable business that will become one of the most loved and well-known homegrown brands in the region. If you think you are right for this role – please apply #Teameyewa!