Job Description:
As a Shift Supervisor at the airport, you’ll be at the heart of ensuring smooth operations and exceptional customer service. Your responsibilities will include:
– Supervise and lead a team of airport staff during designated shifts.
– Ensure all team members are aligned with operational goals.
– Oversee and coordinate airport activities, including check-ins, security, and baggage handling.
– Monitor and optimize processes to enhance efficiency.
– Provide guidance to staff for delivering outstanding customer service.
– Address passenger inquiries and resolve issues promptly.
– Enforce safety and security protocols to ensure a secure airport environment.
– Conduct regular inspections to identify and address potential hazards.
– Foster effective communication among team members and with other airport departments.
– Report any incidents or irregularities to higher management.
**Requirements:**
– Proven experience in a supervisory role, preferably in an airport setting.
– Excellent leadership and interpersonal skills.
– Understanding of airport operations and safety regulations.
– Ability to make quick decisions in a dynamic environment.
– Exceptional problem-solving abilities.
– Flexibility to work in rotating shifts.
Job Type: Full Time
Job Location: Dubai